![]() Unfounded: The investigation determined the allegation is false or not factual.Possible results of an investigation are: If a person knowingly and intentionally makes a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment. Filing a false complaint against a law enforcement officer is a violation of the Texas Penal Code, Section 37.02. The DFW Airport Police Service takes all complaints seriously and fully investigates each complaint received. Allegations of employment misconduct and personnel complaints are generally not accepted after ninety (90) days following the alleged incident unless special circumstances exist.By Email: Direct Link: Citizen Complaint Form.Complaints will be forwarded to Professional Standards for review and assigned for follow up.Ī citizen may contact Professional Standards Investigator regarding any complaint by the following: The Department cannot consider your complaint or take action based on your complaint unless it is submitted as required by law. Allegations may be submitted in person, by mail, by phone or e-mail. Any person who is the affected party and believes the law or department policy has been violated may file a complaint. The DFW International Airport Police Department accepts all complaints alleging an act or acts which, if proven true, would be a violation of departmental regulations, procedures, rules or a violation of any applicable state law or court decisions. Protecting employees against false allegations.Assessing department policy and procedures.Improving service by identifying and correcting sub-standard performance.Identification of employees unfit for employment.The complaint process is structured with several goals: Maintaining public confidence demands that the department investigate and properly adjudicate complaints against its employees. 023 requiring that all complaints be placed in writing and signed by the complainant. Complaints: DPS procedures regarding citizen complaints against law enforcement officers are governed by Texas Government Code Chapter 614, Subsection B, Sections 614.021.By Email: Direct Link: Compliment Information FormĭFW Airport Police Criminal Investigations.In-person, Monday through Friday, 8:00 a.m.Include the location, date and time the incident occurred.Ī citizen may contact Professional Standards Investigator regarding any compliment by the following: If you are unsure of the officer’s name, describe him/her and list the specific actions or demeanor that impressed you. Compliments are shared with the employee and placed in the officer’s personnel file. Compliments: If you see a DFW International Airport Police Officer perform outstanding work, tell us about it.To register a complaint or compliment for a police officer regarding a ticket, citation, warning, or other police action: ![]() How To Register a Complaint or Compliment
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